SMS / Text Messaging Terms

Xhuman, Inc.

Last Updated: July 22, 2026

Effective Date: July 22, 2026

These SMS Terms ("SMS Terms") govern the Xhuman text-messaging program (the "Program") operated by Xhuman, Inc. ("Xhuman," "we," "us," or "our"). They supplement our Terms of Service and Privacy Policy. By opting in to the Program, you agree to these SMS Terms.

Program description

The Program lets you communicate with your Xhuman AI assistant ("agent") over SMS. When you opt in, you can send text messages to your agent to ask questions and take actions, and you may receive:

  • Replies from your agent to messages you send it (two-way conversation);
  • Account notifications — for example, when someone replies to one of your outreach messages, when a meeting or task needs your attention, or when your agent needs your approval to take an action; and
  • An optional daily briefing summarizing your day.

The Program is transactional and conversational. We do not send marketing or promotional text messages through this Program.

You must have a signed-in Xhuman account and a mobile phone number that you have already verified with Xhuman (via a one-time passcode) before you can join the Program. You opt in by either:

  • Turning on SMS in the Xhuman app under Settings → Channels; or
  • Sending START to our messaging number.

After you opt in, we send a one-time confirmation message:

You're set up to text your xhuman agent from this number. Reply STOP to opt out, HELP for help. Msg&data rates may apply.

Your consent is not a condition of purchasing any goods or services.

Message frequency

Message frequency is recurring and varies based on how you use the Program — how often you text your agent and the notification preferences you set. You control what proactive notifications you receive (and can set quiet hours) in Settings → Channels.

Cost

Message and data rates may apply. Xhuman does not charge you for messages, but your mobile carrier's standard message and data rates apply to every message you send or receive. Check with your carrier for details about your plan.

How to opt out (STOP)

You can cancel the Program at any time by replying STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT) to any message. After you send STOP, we will send you a final confirmation and then stop sending you messages through the Program. You can also turn SMS off in Settings → Channels.

How to get help (HELP)

For help, reply HELP (or INFO) to any message, or email us at support@xhuman.com. Replying HELP returns program information and support contact details.

Re-subscribing

If you have opted out and want to rejoin the Program, reply START (or UNSTOP / RESUME), or turn SMS back on in Settings → Channels.

Supported carriers

The Program is available on major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission by your carrier and is not guaranteed.

Privacy

We handle your mobile number and messaging data in accordance with our Privacy Policy. We do not sell, rent, or share your mobile phone number or your SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes. No mobile information will be shared with third parties for marketing purposes.

Changes

We may update these SMS Terms from time to time. Changes take effect on the "Last Updated" date shown above. Your continued participation in the Program after any update constitutes acceptance of the revised SMS Terms.

Contact

Xhuman, Inc. — support@xhuman.comhttps://xhuman.com